Welcome to Chalets at Big White

Chalets at Big White manages a wide variety of ski-in, ski-out vacation rental accommodations throughout Big White Ski Resort. We are a growing company that strives to ensure our guests have a ‘Memorable Mountain Experience” with each and every stay.

 Imagine …., a winter vacation skiing or snowboarding legendary Okanagan Champagne Powder in open glades and massive bowls or cruising the long award-winning groomed runs at Big White Ski Resort. As evening comes alive, enjoy aprés-ski at one of the many restaurants or pubs. Go shopping, relax in your own private hot tub, sit in front of a cozy fire or just enjoy the view!

At Chalets at Big White, our accommodations offer a unique home lodging experience, as diversified as the resort itself!

 

Why Rent With Us?

We are a small business and pleasing our customers is what we are about! We want you to have a ‘Memorable Mountain Experience’ at Big White! Our well prepared Vacation rental properties at Big White Ski Resort feature aromatherapy bath products, upgraded linens, 24/7 on-mountain available help and private hot tubs!

Big White Ski Resort is a unique ski-in/ski-out destination in North America. Known for it’s Okanagan Champagne Powder, Big White Ski Resort has some of the finest skiing and snowboarding in the world and lodging to match! We average of 750cm (24.5 ft) of snow per year,

Big White Ski Resort features 2765 patrolled acres in the 7355 acre resort area with a vertical drop of 777m (2550 ft), 11 lifts, 118 runs with 18% beginner, 54% intermediate, 22% expert and 6% extreme terrain. Other attractions … read more

Featured Property

Silver Tip Landing #2 is one of our 50 high end properties. Check it out for more information.

Silver Tip Landing #2

Featured Booking Specials

Book 7 nights and pay for 6! 

Excluding Christmas and New Years (December 21, 2018 – January 6, 2019)
Excluding Presidents Week (February 15th-24th 2018) .
New bookings only.
Cannot be combined with other discounts (based on lowest priced night). 
Please use booking code 746 when booking online. 

Book 5 nights or more and receive a 10% discount!

Excluding Presidents Week (February 16th-25th 2018)
New bookings only.
Cannot be combined with any other discounts.
Please use booking code 5PLUS10 when booking online.

Choose from our huge inventory of accommodation. We have Chalets, Condominiums, Town Homes, and vacation homes to suit every taste and budget. We have something for everyone. The best ski in/ski out access, private hot tubs, warm cozy fireplaces, and steam showers to melt away in!

For more information on booking please call or email us today  – 250-491-9496 or info@chaletsatbigwhite.com    

Please note, … read more

Chalets at Big White Booking Process

The staff at Chalets at Big White pride themselves on taking good care of the units, but most importantly ensuring our guests have a fun and memorable time.

We carry a wide range of Chalets, Condos and Townhomes from Studios right up to 6 bedrooms and try to have something for everyone. We market to families and groups of older adults as we have a strict over 25 policy.

Chalets at Big White booking process guarantees a smooth and easy booking process. Our knowledgeable office staff speak to each and every guest even those who book online to ensure the highest level of personal service, we also meet our guests at the unit they have booked to personally check them in.

We offer competitive and reasonable rates for guests and owners.

Please contact us for more details:

info@chaletsatbigwhite.com

1-888-491-9496 Toll Free US and Canada
1-800-286-526  Toll Free Australia
0-800-635-0444 Toll Free UK
1-250-491-9496 Local and International

 

 

 

 



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360 Mountain Tours of Big White Resort

When you stay with us at Chalets at Big White, we know it is important that you know your surroundings. Check our 360 Tours of Big White and of all the fun things available.

360_1

Big White outside the Village Centre Mall
360_2 Outside the Market
360_3 Outside Kids Center
360_4 Kids Fun Center
360_5 Outside of Dizzy's
360_6 Lara's Gondola
360_7 Outside White Crystal Inn
360_8 Skiing into the Village
360_9 Monashee Mountain Range
360_10 Ski Rentals


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Employment with Chalets at Big White

At Chalets at Big White, we take pride in giving exceptional customer service, providing thorough cleaning of our properties and ensuring our guests – and staff - have a ‘Memorable Mountain Experience’ during their time at Big White. We have a variety of different positions for the upcoming 2018/2019 season and are looking for people who have a strong work ethic, take pride in a job well done, and enjoy a fast paced, fun team environment.  We offer you competitive hourly salary and a cost-sharing program for a Big White Seasons Pass. To apply, please provide your resume to info@chaletsatbigwhite.com. We will accept resumes until October 1st 2018 but are currently recruiting to fill our positions before the end of the August. Positions we are currently hiring for include: Housekeeping, Laundry, Guest Experience Specialists, Maintenance and Hot Tub Technicians. Housekeeping Staff Working alongside a team, your responsibilities will be to: • Complete daily and deep cleaning of our properties to ensure all areas are thoroughly cleaned and to the Chalets at Big White standard • Ensure presentation of our properties are ready and welcoming for guest arrivals • Collect linen for laundering and property set up • Report repairs and maintenance issues Attention to detail is key to this position. Previous experience is an asset, but not required as we provide training. Housekeeping Lead Working alongside the housekeeping team, your responsibilities will be to: • Schedule daily cleans and plan the activities of housekeeping staff • Oversee the laundry room and laundry staff • Provide training and ongoing feedback to the housekeeping and laundry staff • Replenish supplies in the properties • Complete an inventory of the supply room on a weekly basis • Provide a thorough check of all properties to ensure the cleans are to the Chalets at Big White standard • Report repairs and maintenance issues to the Maintenance Lead • Participate in daily and deep cleans as required Previous housekeeping experience is required. Previous supervisory experience is an asset. Laundry Reporting to the Housekeeping Lead, your core responsibilities will be to: • Process laundry in a timely manner • Report damage to linen to Guest Services • Input laundry loads into weekly laundry spreadsheet • Keep laundry room organized Attention to detail is key to this position. Previous experience is an asset, but not required as we provide training. Hot Tub Technician Working alongside the maintenance team, your responsibilities will be to: • Perform regular water and chemical balance service, cleaning, and inspections as per schedule • Keep an updated list of hot tubs per property & hot tub vendor contact information • Troubleshoot, diagnose issues, and perform repairs • Source and replace required parts and equipment • Complete start-up and shut-downs of hot tubs Having a mechanical inclination and experience working with hot tubs is required. ALL POSITIONS FOR GUEST EXPERIENCE SPECIALIST,  AND MAINTENANCE STAFF HAVE BEEN FILLED!  Guest Experience Specialist. Reporting to the Guest Experience Lead, your responsibilities will be to: • Answer all incoming telephone calls and emails • Complete guest bookings in a timely, friendly, and professional manner • Take guest payments and send out confirmations • Be first point-of-contact for guest inquiries/questions before, during, and after bookings • Visit properties to provide ‘quality control’ checks to ensure accommodations are ready for guest arrivals and standards for cleaning, supplies and maintenance are met • Resolve potential issues after guest check-in • Assist Guest Experience Lead with other tasks as required Maintenance Reporting the Maintenance Lead, your responsibilities will be to: • Respond to and resolve maintenance issues raised via guests, housekeeping and/or guest services staff • Provide hands-on support for hot tub maintenance • Ensure Maintenance Work Orders are completed and reporting on completed maintenance is up-to-date • Thoroughly inspect each vacation rental accommodation to identify recommended maintenance to be completed during the off season • Provide regular snow-shovelling outside of properties Previous maintenance experience is required.  Some important information to be aware of: • Before applying for a position with Chalets at Big White, please ensure you are legally entitled to work in Canada (i.e. have a valid Work Permit, have permanent residency, or be a Canadian citizen). • The average employee pays from $600 to $700 per month for shared accommodations. This ranges from several friends renting a house to studio and one-bedroom condos. To help you in your search you can check out the Big White Hostel; www.urbanretreathostel.ca  or join The Official Big White Group on Facebook. • Big White’s 2018/2019 winter season is scheduled to open November 22nd, 2018. The opening date is dependent on snow fall and can start earlier or as late as December. Because of this, some time can pass between your successful job interview and your employment start date. To deal with this time you should come with sufficient money to carry you for at least one month.


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List Properties with Chalets at Big White

Boutique Property Management Services

Be a Part of the Chalets at Big White Experience

Do you own a vacation property at Big White Resort or in the Okanagan? We’re seeking property owners who’d like to earn additional income by providing families with an affordable yet beautiful vacation experience.

What We Do

Chalets at Big White offers exclusive boutique vacation rental management and marketing services, that provides you, the vacation home owner, with rental income and peace of mind. We can help you enjoy your dream getaway, worry and work free while equity is built for you and your family. Let us show you how an income can be generated to cover the expenses of your recreation property.

Our Goals

At Chalets at Big White, our ultimate goal is to maximize the return on your investment in your recreation property. We believe this starts with focusing on the needs of our guests and vacation home owners while taking care of our vacation home owners properties as if they were our own. It is also our goal that each rental guest staying in a Chalet at Big White property has an exceptional and memorable experience that results in return rentals and positive word-of-mouth marketing to future guests – all so that you experience a steady stream of income from your property.

What We Can Do for You

Chalets at Big White offers a variety of unique and exclusive services to recreation property owners. Depending on your specific needs, we can: Becoming affiliated with our exclusive Chalets at Big White network can result in increased rental revenues. What makes our program exclusive? We do not accept simply any property into our rental network. Only select, well maintained properties that meet established standards will be accepted into the Chalets at Big White property network, for discerning rental clients who are looking for an exceptional, clean, rustic-yet-elegant property for their family vacations. We understand the dream of owning a vacation property. We also understand the desire to generate income from your property and the need to keep your property well maintained and managed.  
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